Yes, investment loss recovery is possible when your losses were caused by a broker’s or advisor’s misconduct, not ordinary market movement. The difference rarely shows on a monthly statement. Keep reading and you’ll learn how arbitrators draw that line, the five forms of broker misconduct that most often support a claim, how FINRA arbitration works from filing to award, how long Florida investors have to act, and what a recovery can realistically include.
Already sure something went wrong in your account? Attorney Matthew Schwartz offers a free, confidential case review for investors in Tampa and throughout Florida. Call (866) 618-0565 or request a consultation online.
What is investment loss recovery?
Investment loss recovery is the legal process of reclaiming money lost because a broker, financial advisor, or brokerage firm violated industry rules or securities laws. Most claims against brokerage firms are resolved through FINRA arbitration rather than court, because most brokerage account agreements contain an arbitration clause.
Investment loss recovery is not insurance against a bad year. A 20% decline in a diversified portfolio during a broad downturn hurts, but it is not a claim on its own.
What turns a loss into a recoverable one is conduct. A recommendation that never fit you, trades you never approved, or risks nobody explained.
Market losses vs. misconduct: the question that decides your case
How do you know which one you’re facing? Start with what you told your broker. Account opening forms record your age, income, net worth, investment objectives, and risk tolerance, what FINRA calls your investment profile, and those documents become the yardstick.
Picture a hypothetical retired couple in Tampa whose paperwork lists “income” as the objective and “moderate” as the risk tolerance. If their statements show most of the account concentrated in energy stocks, leveraged ETFs, or a single non-traded REIT, the decline that followed is not just a market story. It is a suitability story.
Matthew Schwartz’s background matters most at this step. As former defense counsel at Florida’s largest defense firm, he knows the first argument a brokerage firm will make: the market went down for everyone. As a current FINRA arbitrator, he also sees how panels weigh that argument against documents showing a portfolio that never matched the investor’s written profile.
Five types of broker misconduct behind recoverable losses
Most investment loss recovery claims trace back to one or more of these:
- Unsuitable recommendations. The SEC’s Regulation Best Interest requires brokers to act in your best interest when recommending investments, without placing their own interests ahead of yours. FINRA Rule 2111 imposes suitability duties on recommendations Reg BI doesn’t cover.
- Overconcentration. Too much of your portfolio in one stock, sector, or product type, leaving you exposed to a single point of failure.
- Churning. Excessive trading that generates commissions for the broker rather than returns for you.
- Unauthorized trading. Transactions placed in a non-discretionary account without your prior approval.
- Misrepresentation or omission. Describing a product as “safe” or “like a CD” when it carried real risk, or leaving out fees, liquidity limits, or conflicts of interest. These often overlap with a breach of fiduciary duty.
Under FINRA Rule 3110, brokerage firms must supervise their representatives, so a firm that ignored red flags can be held responsible for losses its broker caused.
How the investment loss recovery process works
Learning how to recover investment losses from a broker starts with a review, not a lawsuit. During a free consultation, Matthew Schwartz examines account statements, trade confirmations, account opening forms, and any emails or notes from conversations with your broker. The goal is an honest answer about whether misconduct is documentable and roughly what the losses are worth.
If the claim is viable, a Statement of Claim is filed with FINRA Dispute Resolution Services. The brokerage firm files an answer, arbitrators are selected, and both sides exchange documents in discovery. Many cases resolve through settlement or mediation before a final hearing; those that don’t are decided by a panel of one to three arbitrators.
According to FINRA’s own statistics, cases closed in 2026 have taken about 14 months on average, and cases decided after a full hearing about 16 months. Throughout that time, Matthew Schwartz handles communication with the firm and its lawyers. You won’t be the one fielding calls from the company that lost your money.
How long do you have to file an investment loss claim?
Deadlines are tighter than many investors expect. FINRA Rule 12206 generally bars claims submitted more than six years after the event that gave rise to them.
State-law deadlines can be shorter. Under Florida Statutes section 95.11, claims under Florida’s securities statute, Chapter 517, generally must be brought within two years of when the violation was discovered or should have been discovered, and no more than five years after it occurred.
If you’ve been waiting for your account to bounce back before asking questions, that waiting period may already be counting against you.
What can investment loss recovery include?
Arbitrators have more than one way to measure damages. The simplest is net out-of-pocket loss: what you put in, minus what you took out and what remains. In appropriate cases, claimants also seek “well-managed account” damages, which estimate what the account would have earned had it been invested suitably. Interest and, in limited circumstances, fees and costs may also be requested.
Every case is different, and no attorney can promise a specific result. A careful evaluation can tell you which measure of damages fits your facts and whether the claim justifies the time involved. As a general guide, the firm evaluates cases involving losses of roughly $50,000 or more.
Talking with a Tampa investment loss recovery attorney
You planned carefully and trusted a professional to do the same. When that trust breaks, the next decision deserves the same care.
Attorney Matthew Schwartz has seen these cases from three sides: former FINRA staff attorney, former broker-dealer defense counsel, and current FINRA arbitrator. He has been selected for The Best Lawyers in America® in Commercial Litigation and is a member of PIABA, the national bar association for investor advocates. Cases are handled on contingency, so there is no fee unless there is a recovery.
Based in Tampa, The Schwartz Law Firm represents investors throughout Florida, including St. Petersburg and the greater Tampa Bay area, and handles FINRA arbitration nationwide. If you’re still weighing representation, these seven questions to ask a securities fraud attorney can help you decide.
Schedule a free, confidential consultation by calling (866) 618-0565 or completing the online form. Bring your recent statements, and Matthew Schwartz will explain where you stand.
This article provides general information, not legal advice. A free consultation does not create an attorney-client relationship. Past results do not guarantee future outcomes.






